Liveads is dedicated to providing a seamless experience to our users. Here we have a list of frequently asked questions that may help solve all your queries and doubts regarding online medicine shopping.

FAQs (Frequently Asked Questions)

Q. What medications can we get on

A. We sell all kinds of FDA approved medications, including pain medications, psychopathic medications, psychiatric medicines, and others.

Q. Can I buy only one medicine at a time, and it will still be delivered at my doorsteps?

A. Yes. You can buy any medicine that you need, and we will get it delivered to you at your doorsteps.

Q. What is the minimum order value?

A. The minimum order value for our website is $99.

Q. How will I receive my medicines?

A. We will deliver the medicines at your shipping address. Our delivery executives will hand over your package at your doorstep.

Q. Do I need to provide a prescription for buying medicines?

A. You need to provide prescription only for those medications that are not approved to be sold without prescription. Non-prescription medicines can be purchased without uploading any prescription.

Q. What kind of packaging do you provide?

A. Our factory workers ensure the best packaging services for your medicines. We pack your order in a thick packaging to prevent any outside factors affect the medication.

Q. Do I need to sign up to use

A. No. You don’t need to sign up to read our contents. However, if you wish to buy medicine, then you need to provide several information to us by signing up. Otherwise, you can read informative content about medicines and health-related issues on our website without sign up.

Q. How can I purchase medicine through

A. Buying medicine on our website is an easy task, and you can do it from the comfort of your home or workplace.

First, you need to find out the medicine that you want.

Next, select the quantity of medication you need.

Then click on the “ADD TO CART.”

Click on “CONTINUE TO CHECKOUT” and add your personal, billing, and shipping details to complete check out and place your order.

Q. How can I contact your executives?

A. Our customer support team is forever at your services. You can contact us whenever you want. Call on the contact number provided on the website or mail us. Please visit the “Contact Us” section for more details.

Q. How to contact the pharmacists on your website?

A. Liveads has a team of experienced and expert doctors and pharmacists. They are available at our services to clear all your doubts and provide useful information to you.

Q. Do you offer any discounts?

A. Yes!!! We provide attractive discounts to our customers. Liveads gives enormous discounts and offers from time to time.

Q. How do I get to know about discounts?

A. You can get to know about the discount by visiting our website or subscribing to our emails and newsletters. Our customers also have the facility to call the customer care executive to know about the best discounts on individual medicines.

Q. How much delivery time you usually take to ship medicines?

A. The standard delivery time is 3 to 7 working days. However, we facilitate our customers to opt for an overnight delivery option as well.

Q. How to return medicines?

A. You could return the medicines if you got a damaged or wrong package. Liveads offers a 100% return and refund. For further details on the return policies, please visit “Return and Refund Policies.”

Q. Do you accept Insurance?

A. No. doesn’t accept any Insurance Plans. But we provide receipts and invoices to the customers against your order. You can easily claim your insurance through them.

Q. What information and personal details do I need to give to buy medicines?

A. You need to provide your personal, delivery, and billing information to complete your order.

Personal Information:

  • Name
  • E-mail ID
  • Mobile number

Delivery Information:

  • Shipping address

Billing Information:

  • Card details or other modes of payment

Q. What is the security of my information?

A. Your information is 100% safe with us. We never share the private information of our customers with any third party without your consent. For more information, visit the “Privacy Policy.”

Q. Is it safe to use my cards on

A. Absolutely YES!!! All the data is processed, stored, and transmitted by using secured industry-standard encryption technology.